FAQ

Item availability & Back Ordered Items.
What are my payment options?
Do you charge sales tax?
How can I track my order?
How do I purchase a gift certificate?
How can I modify my order?

Q: Item availability & Back Ordered Items.

A: Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation.

If an item is on back order, it means the item is currently out of stock or sold out, the date will be provided to let you know when we expect to have the item in stock again. You may proceed with ordering the item to ensure you recieve it once the item becomes available again.

Q:What are my payment options?

A: Marzino.com accepts the following credit cards: Visa, Master Card, and American Express. We also accept PAYPAL.

If you do not have a credit card, you can order by phone by contacting us directly. Call (818) 209-6688.

Please note: You do not have to sign up for a paypal account to make a purchase. When you reach the final checkout screen, to the right of the screen there is a sign in area for paypal members and to the left you will see a CONTINUE button for anyone who just wants to use their credit card or debit card. Please also note that all payments are secure and safe. Thank you for shopping at marzino.com

Q: Do you charge sales tax?

A: Sales tax is charged only to states where Marzino.com has a physical presence. Currently this is only California.

Q: How can I track my order?

A: You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package.

Q: How do I purchase a gift certificate?

A: Gift certificates are available for purchase online. We offer gift certificates in the predetermined dollar amounts featured on our site. You may add this item to your cart and proceed to checkout for purchase. Gift certificates are delivered using USPS, with no shipping charges. You may choose to have your gift certificate shipped using another shipping method at an additional cost.

Q: How can I modify my order?

A: Please email customer service within 8 hours of placing your order for any modifications to your order.

Marzino offers beautiful handmade hip scarves. Each hip scarf is made with imported chiffon and laced with intricate beading and stunning gold or silver coins. Perfect for belly dancing, or use for a halloween costume. aka: hip sash or coin belt.